IMPORTANT SHIPPING INFO
Due to the Canada Post strike, we have taken measures to ensure that your chocolate gets shipped out and delivered to you. In consequence, our shipping options have been modified and there might be some additional delay. We thank you for your patience and understanding!
SHIPPING FEES
CANADA
Free shipping applies to all orders of $100 or more, shipped within Canada, before taxes and after all applicable promotions/discounts, with the exception of remote areas and territories. For remote areas and territories, shipping fees will be calculated and displayed for you to see before confirming your order.
UNITED STATES
Shipping cost to the United States is calculated based on volume and weight using the best carrier option.
Tracking your order
Once your transaction is completed and accepted, you will receive an email confirming your order. As soon as your order has been processed, a second email will be sent to you confirming shipment.
Order preparation
We do our best to prepare and ship your order within a 2 to 4 day business day timeframe from the moment your order is received. However, it is possible, due to circumstances beyond our control, that we exceed such timeframe. Orders are processed Monday through Thursday, from 9 am to 4 pm (Eastern Time), with the exception of Canadian and US statutory holidays.
Delivery time
Delivery times may vary depending on the shipping option you selected at check-out or depending on the point of shipping. Shipping costs will vary depending on the chosen option dans the volume of the order. The shipping costs will be automatically calculated and presented to you at check-out before you complete your order. Laura Secord online orders are shipped using various carriers, depending on the chosen option. Costs and terms of delivery are those of the chosen carrier. There are no deliveries on weekends.
Laura Secord accepts to sell its products only if they are shipped to adresses in Canada or the United States.
Shipping to remote areas may take longer than shipping to major urban centres. Deliveries are made on business days only. Business days are Monday through Friday, with the exception of Canadian and US statutory holidays.
Shipping costs are not uniformed and may vary depending on the size and weight of the package. Shipping costs are those established from time to time by the chosen carrier.
At this time, it is not possible to pick-up orders made online from store locations or to have them shipped to international addresses.
Laura Secord is nor responsible for the costs and/or delays established by carriers.