In light of the current situation with the Covid-19, preparation and shipping delays may be longer than usual. We are unfortunately unable at this time to provide and/or guaranty any delivery date. We thank you for your understanding and patience.
IMPORTANT: Please note that all Canada Post deliveries require signature from the recipient. If you are not present for delivery, a card will be left for you to pick-up your order from the nearest post office. For post office pick-ups, you will need to show ID to retrieve your package.
ONTARIO & QUEBEC
Free shipping applies to orders of $80 or more, shipped to destinations in the provinces of Quebec and Ontario, before taxes and shipping, after all applicable promotions/discounts, with the exception of remote areas & territories.
ELSEWHERE IN CANADA
A flat rate of $15 applies for shipping on orders of $80 or more, before taxes and shipping, after all applicable promotions/discounts, with the exception of remote areas & territories.
Shipping cost to the United States is calculated based on volume and weight of your order using Canada Post applicable rates.
Note: Some orders might not be eligible to the free shipping or flat rate options due to their size/weight, be sure to check your shipping options before confirming your order.
Tracking your order
Once your transaction is completed and accepted, you will receive an email confirming your order. As soon as your order has been processed, a second email will be sent to you confirming shipment and providing you with a tracking number allowing you to trace your package.
Laura Secord* will attempt to prepare and ship your order within a 2 to 4 day timeframe from the moment your order is received. However, it is possible, due to circumstances beyond Laura Secord's control, that we exceed such timeframe. Orders are processed Monday through Thursday, from 9 am to 4 pm (Eastern Time), with the exception of Canadian and US statutory holidays.
Delivery times may vary depending on the shipping option you selected at check-out or depending on the point of shipping. Shipping costs will vary depending on the chosen option. The shipping costs will be automatically calculated and presented to you at check-out before you complete your order. Laura Secord online orders are shipped using either Canada Post, Nationex or Fedex, depending on the chosen option. Costs and terms of delivery are those of the chosen carrier.There are no deliveries on weekends.
Laura Secord accepts to sell its products only if they are shipped to adresses in Canada or the United States.
Shipping to remote areas may take longer than shipping to major urban centres. Deliveries are made on business days only. Business days are Monday through Friday, with the exception of Canadian and US statutory holidays.
Shipping costs are not uniformed and may vary depending on the size and weight of the package. Shipping costs are those established from time to time by the chosen carrier.
At this time, it is not possible to pick-up orders made online from store locations or to have them shipped to international addresses.
Laura Secord is nor responsible for the costs and/or delays established by carriers.